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Book by Craven Robert
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What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
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Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
Successful business hinges on the satisfaction of the customer. But in such a competitive climate how do you make your business stand out from the crowd?
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
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- VerlagVirgin Books
- Erscheinungsdatum2005
- ISBN 10 0753509687
- ISBN 13 9780753509685
- EinbandTapa blanda
- Anzahl der Seiten240
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Craven, R: Customer Is King: How to Exceed Their Expectation
Verlag:
Ebury Publishing
(2005)
ISBN 10: 0753509687
ISBN 13: 9780753509685
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Buchbeschreibung Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer - how to look at your business through your customers eyes, understand wha. Bestandsnummer des Verkäufers 594950344
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