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Buchbeschreibung Zustand: New. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00070080951
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Buchbeschreibung Hardcover. Zustand: New. Surf the waves of change. We are no longer an economy of products and services. The digital transformation demands that we focus our attention on experiences and outcomes. Business leaders and their organizations must shift to keeping promisesno matter how their customers interact with them.But organizations no longer control the conversation. In this era of social and mobile technology, customers, employees, suppliers, and partners are in direct communication with one another. Those personal networks and the brands theyre passionate about influence their decision making and their spending.The workforce has changed too. Employees expect to be able to determine when and how they will work, the technology theyll use, and the values their company will espouse.Organizations can take part in this conversation only if they recognize how and where its happening. Resisting these changes will leave executives, managers, and their companies powerless. Organizations must pivot with and ahead of these social, organizational, and technological shifts or risk being left behind.Technology guru Ray Wang shows how organizations can surf the waves of changehow they can keep their promises. Current trends, when taken seriously, require a new way of thinking about business that includes five key areas:1. Consumerization of technology and the new C-suite2. Datas influence in driving decisions3. Digital marketing transformation4. The future of work5. Matrix commerceDigital disruption has changed how we do our work. But by mastering these trends youll delight your customers with every interaction. Bestandsnummer des Verkäufers DADAX1422142019
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Buchbeschreibung hardcover. Zustand: New. HARDCOVER, BRAND NEW, Perfect Shape, No Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Bestandsnummer des Verkäufers 9078648
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Buchbeschreibung Hardcover. Zustand: new. Bestandsnummer des Verkäufers 9781422142011
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Buchbeschreibung Zustand: New. Brand New. Bestandsnummer des Verkäufers 9781422142011
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Buchbeschreibung Zustand: New. Bestandsnummer des Verkäufers 23160308-n
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Buchbeschreibung Hardcover. Zustand: new. Buy for Great customer experience. Bestandsnummer des Verkäufers GoldenDragon1422142019
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Buchbeschreibung Hardcover. Zustand: new. Hardcover. Companies succeeding in the digital era have done so not just because of their technology but also because of their understanding of what it takes to build an organization in a digital age. From building a culture of digital DNA to an understanding of what's required to succeed in new business models. Given we no longer sell products or deliver on services, the world of digital requires us to focus on experiences and outcomes. We move from selling products to keeping brand promises. Ray Wang provides a different approachat once, insightful and practical. By observing the march of technological progress over the past few decades, Wang analyzes the trends that businesses must pay attention and how they should react to them. Those trends, when taken seriously, require a new way of thinking about business. Create an Authentic Experiences in the Peer-to-Peer Economy. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9781422142011
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Buchbeschreibung Hardcover. Zustand: new. New. Bestandsnummer des Verkäufers Wizard1422142019
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Buchbeschreibung Hardcover. Zustand: new. New Copy. Customer Service Guaranteed. Bestandsnummer des Verkäufers think1422142019
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