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This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice.
‘Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.’
- Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School
‘My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient’s emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.’
- Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital
‘The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.’
- Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training
This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts such as emergency departments. Over a three-year period, the research team investigated communication between patients and clinicians (doctors, nurses and allied health professionals) in five representative emergency departments (EDs). Combining qualitative ethnographic analysis of the social practices of each ED with discourse analysis of the spoken interactions between clinicians and patients, the book describes the communicative complexity and intensity of work in the ED and, against this backdrop, identifies the features of successful and unsuccessful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides detailed, comprehensive communication strategies for healthcare professionals that can be readily transferred and integrated into everyday practice.
Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.
Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School
Chair, Medicine Academy, National Academies of Practice
My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient’s emergency department journey. Personally I found the discussion and feedback both fascinating and rewarding. This project, driven by the dedication and expertise of Diana’s team, has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.
Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital
(286 words)
For the on-line version only can you also include this third quote:
The Emergency Communication project is important qualitative research. The captured clinical conversations between doctors, nurses and patients are fascinating. The analysis of the communication is informative and relevant to everyday practice. The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. Moreover, as a participant at one of the research hospitals, I experienced no interference or slowing of my work. The team, led by Professor Slade, was truly unobtrusive, professional and personable.
Dr Marian Lee
Emergency Physician
Director of Emergency Medicine Training
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Buchbeschreibung Hardcover. Zustand: new. Bestandsnummer des Verkäufers 9783662460207
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Buchbeschreibung Zustand: New. Bestandsnummer des Verkäufers 23058130-n
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Buchbeschreibung Hardback or Cased Book. Zustand: New. Communicating in Hospital Emergency Departments 0.95. Book. Bestandsnummer des Verkäufers BBS-9783662460207
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Buchbeschreibung Zustand: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book. Bestandsnummer des Verkäufers ria9783662460207_lsuk
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Buchbeschreibung Buch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. 'Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.' - Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School 'My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient's emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.' - Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital 'The captured clinical conversations between doctors, nurses and patients are fascinating. The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.' - Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training 180 pp. Englisch. Bestandsnummer des Verkäufers 9783662460207
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Buchbeschreibung Hardcover. Zustand: Brand New. 160 pages. 9.75x6.50x0.50 inches. In Stock. Bestandsnummer des Verkäufers x-3662460203
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Buchbeschreibung Zustand: New. Communicating in Hospital Emergency Departments Num Pages: 177 pages, 20 colour illustrations, 20 black & white tables, biography. BIC Classification: GTC; MBDP; MBP; MMK. Category: (G) General (US: Trade). Dimension: 164 x 246 x 14. Weight in Grams: 398. . 2015. 2015th Edition. hardcover. . . . . Bestandsnummer des Verkäufers V9783662460207
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Buchbeschreibung Buch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. 'Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.' - Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School 'My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient's emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.' - Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital 'The captured clinical conversations between doctors, nurses and patients are fascinating. The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.' - Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training. Bestandsnummer des Verkäufers 9783662460207
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Buchbeschreibung Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. The most comprehensive research internationally on clinician-patient communication in hospital emergency departmentsClear & comprehensive communication strategies for healthcare practitionersDetailed description of communication issues . Bestandsnummer des Verkäufers 30552499
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