Interpreting SLA and related nomenclature in terms of Cloud Computing: A layered approach to understanding service level agreements in the context of cloud computing - Softcover

Cloud computing is widely regarded as one of the most disruptive technologies of the 21st century. As with any new technology that finds itself in widespread use, this, too, needs careful assessment and a pellucid understanding of what it offers to enterprises and individuals alike. This book has been authored to meet one of such requirements that encompass the service levels expected out of implementing this technology. The book provides an insight into how service level agreements are created and managed in cloud data centers and related environments.

The authors, Mr. Rajesh Bose, PhD scholar at the University of Kalyani; Mr. Satadru Sengupta, a professional content writer; and Mr. Sandip Ray, research scholar at the University of Kalyani have jointly and individually made significant contributions in the fields of Cloud Computing, IoT and related fields.